community manager
MakerLabs is seeking a full-time Community Manager to lead our community team. This role oversees the management of Info Desk / Community Coordinators, interns and co-op students to ensure all main functions of the business that are not fabrication and education related are fulfilled and running smoothly.
The Community Manager sets the agenda and prioritizes team activity. They report directly to the director of MakerLabs. They maintain core business functions including front desk reception, accounts services, facilities, and inventory. They are responsible for hiring and training community staff, setting performance expectations and monitoring job performance and satisfaction. Weekends and extended work hours may be required to meet the needs of the facility.
Essential Duties and Responsibilities:
Hire, train, and evaluate community staff
Lead weekly and quarterly team planning meetings
Translate executive decisions into actionable tasks, delegate, and deliver precise results in a reasonable timeframe
Maintain coverage and completion of core business functions (the front desk, inventory, member services etc.)
Generate reports for all main business functions and staff performance
Support a positive work environment
Manage and oversee all community projects and programs
Manage and oversee facilities in 2 separate buildings
Manage events
Approve changes to internal and external policies and procedures
Minimum Qualifications:
12-9pm availability for 5 days/week including one weekend day
Experience working at MakerLabs
Computer literate, can adapt to new software systems quickly (programming ability is an asset)
Excellent oral and written communication skills
Ability to prioritize and manage multiple tasks
Proven ability to stay calm in stressful situations
Must be self-motivated, a fast learner who takes initiative
Possess a constant desire to learn, improve, and optimize everything
Strong sense of situational awareness
Strong organization skills with attention to detail
Employment Benefits
Full time staff receive 24-hour membership
All 101 orientations free
Select paid orientations and one-on-one tool training
Job Type: Full-time
To apply, please email resumes to: hello@makerlabs.com. We would like to thank all candidates for applying; however, only those selected for an interview will be contacted.